Water

BREAKING NEWS

NORTH KINGSTOWN DEPARTMENT OF WATER SUPPLY

Impacts to System Pressure in Slocum Area

 RECOATING THE SLOCUM ELEVATED WATER STORAGE TANK

 Update September 12, 2017

 As you  know, the Slocum Elevated Tank has been removed from active service and we have been testing various pumping schemes to ensure adequate water pressure and flow in all Slocum neighborhoods during the two or three month time frame needed to complete the tank work.  This morning between 7:00 and 8:00 AM the higher elevation neighborhoods located between Lafayette Road and the South County Trail experienced a short period of very low to no water pressure.  We apologize for this inconvenience. Our intent is to provide the most accurate up to date information right here.

First, active work on the tank structure has not yet started.  As mentioned above, we are currently testing methods to make sure we can provide adequate pressure and flow in water system.  Typically our water supply wells start and stop based on the water level in the storage tank.  Without a tank level, there is no way to know when and how much water is being used by our customers.   While certainly the most noticeable issue has been the low pressure in certain neighborhoods, we also must ensure that we don't over pressurize the system.  Under normal operating conditions, if wells do not turn off when demand is low, water would make its way to the storage tank and if the wells continued to pump, the tank would overflow.  The tank provides an "open end" to the system.  With the tank valve closed, such a situation could result in too much pressure in the pipes during periods when water demand is low - possibly causing water main breaks. The good news is that the unfortunate situation that occurred this morning provided us with valuable information regarding water demand patterns.  And again, many of the low pressure situations are being greatly exacerbated by lawn irrigation and we ask all residents, in particular in the Slocum area, to turn off their lawn irrigation systems.  

Today we began draining the water from the storage tank and the contractor that will build the scaffolding neccessary to work on this elevated tank has been moving materials to the site.  In addition the "behind the scene" work that is required to meet regulatory requirements such as review of shop drawings, and approval of health and safety plans goes on.

WE ARE HOPEFUL THAT WITH THE COOPERATION OF OUR CUSTOMERS IN CURTAILING THEIR LAWN WATERING, WE MAY BE ABLE TO AVOID A TOTAL BAN ON OUTDOOR WATER USE.

While customers in the Slocum and Saunderstown areas can anticipate fluctuations in pressure over the next couple of months, please call us if there are any unusual or extreme changes.

 We apologize for any inconvenience this may cause our customers and appreciate your understanding.  Anyone having any questions can call the NKWD at 268-1521 or 268-1522.

 

 

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 Mission Statement:

It is the duty of the Department of Water Supply to provide water of adequate quality and quantity to our customers and to ensure that the Town water supply meets water quality standards as defined by the Safe Drinking Water Act.

Water Supply, Distribution and Storage

The North Kingstown Department of Water Supply is a municipally owned and operated water utility providing both domestic water and fire protection to a population of approximately 24,000 people. Currently there are approximately 9,417 active (metered) accounts with an average demand of 2.5 million gallons per day (MGD).  Summer peak demand has at times reached 8 MGD.  The water supply for the Town comes from 11 gravel packed groundwater wells located in the Hunt, Annaquatucket, Pettaquamscutt Sole Source Aquifer.  In addition to the municipal wells, the Department is responsible for maintenance of a distribution system consisting of five storage tanks, two booster stations, 1045 fire hydrants and 177 miles of distribution piping. 

The Water Department is operated as an Enterprise Fund, meaining that all funding comes from user fees - no tax dollars support the Water Department. The department employs 13 full time and one part-time employee. All Water Department staff (with the exception of two (2) clerical positions) must maintain Rhode Island Drinking Water Operator LIcenses in both Distribution and Treatment.

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FOR THE  LIST OF APPROVED ONSITE WASTEWATER TREATMENT SYSTEM INSPECTORS CLICK ON LINK BELOW