Water

NORTH KINGSTOWN WATER

Water Department Breaking News....

FREQUENTLY ASKED QUESTIONS

ABOUT NORTH KINGSTOWN’S

TWICE PER WEEK SPRINKLER ORDINANCE


  Question:    WHY DOES NORTH KINGSTOWN RESTRICT WATERING DURING THE SUMMER MONTHS?
 

Answer:    North Kingstown water customers have at times during the summer used more water than our well pumps can provide.  This reduces tank levels and available fire flow and pressure.  The public health and safety implications of this include compromised ability to fight fires and potential for contamination of the water distribution system. Additionally, the RI Dept of Environmental Management (RIDEM) has indicated that North Kingstown’s withdrawals for water supply during these high usage summer months are a direct cause of stress to the rivers, streams, and wetlands in the community and have a negative effect on cold water fisheries.
 

  Question:    HOW DOES THE TWICE PER WEEK SPRINKLER ORDINANCE WORK?

Answer:    The new sprinkler ordinance is in effect through the months of July and August only, and requires that lawn watering, whether it be done with an in-ground system or a moveable sprinkler, be done only twice a week. If your house or business is on the east side (Narragansett Bay side) of Route 1 then you may water on Mondays & Thursdays only, if you are located on the west side (Exeter side) of Route 1 then you may water on Tuesdays and Fridays. No watering is permitted during the hottest part of the day from 10AM to 2PM on any day, or on Wednesday, Saturday or Sunday.

  Question:    WHAT ABOUT VEGETABLE AND FLOWER GARDENS?

Answer:    Vegetables and flower gardens may be hand-watered with a watering can or handheld hose on any day of the week.

  Question:    ARE THERE STILL WATERING RESTRICTIONS IN JUNE?

Answer:    No, water restrictions are now only in place in July and August. Odd-even watering restrictions across the nation, have been found to be ineffective and counterproductive, so are no longer in force.

  Question:    WHAT IF I PUT IN A NEW LAWN THIS SUMMER, CAN I WATER MORE FREQUENTLY?

Answer:    Short term exemptions to the ordinance will be issued at the Water Department on a case by case basis. In order for an exemption to be approved, your lawn installation must be of a critical emergency nature such as a required septic system replacement.  Routine lawn and landscape upgrades should be accomplished in the Spring or Fall months, no exemptions will be issued for these.

CODE RED
COMMUNITY NOTIFICATION PROGRAM

WHAT IS IT: Code Red is a highspeed emergency notification program that allows us to record and send personalized voice messages.

WHEN IS IT USED: The North Kingstown Water Department has used this system to notify customers about situations that may affect their water service.  Most often it has been used to notify customers about water main breaks.  These are unanticipated breaks in water lines that result in low or no water pressure in a wide spread area and require that valves be closed (water be turned off) in order to repair the pipe.
***It is important for customers to realize that the calls are made to available phone numbers in a geographic area.  This inevitably results in calls being made to people who are not at all affected by the break. Follow up phone calls are not typically made. In these situations Water Department staff remain on site working until water service is restored. 
 
To sign up for Code Red notifications visit the North Kingstown Public Safety web site and submit your phone contact information.

 NORTH KINGSTOWN DEPARTMENT OF WATER SUPPLY

The North Kingstown Department of Water Supply is a municipal owned and operated utility. The Department of Water Supply is also responsible for administering the Town's Wastewater Management Program. Water Department policies and rates are set by the North Kingstown Town Council. The water supply for the Town comes from 11 gravel packed groundwater wells. On average the Town wells pump 3 million gallons (MGD) of water per day or one billion gallons per year. The peak summer demand can be as high as 8 MGD. The Water Department has an annual budget of just over $2 million dollars. All funds come from user fees. No tax dollars support the Water Department. The department employs 13 full time and one part-time employee. The water system consists of more than 9,000 service connections serving 94% of North Kingstown.